Shipping Policy
At Chief Chairs, we’re committed to delivering your order as quickly and safely as possible. Please read below for full details on our shipping process.
Order Cut Off Time
- 6:00 PM EST
Order Processing Time
All orders are processed within 1 business day. You will receive a confirmation email once your order has been placed, and a second email with tracking information once your order ships.
Shipping Times
Shipping typically takes 3–5 business days, depending on your location. In some cases, delays may occur due to carrier issues, high order volume, or external factors.
We partner with reliable carriers like FedEx to ensure timely and secure delivery.
Shipping Locations
We currently ship to addresses within the continental United States.
We do not ship to P.O. boxes, APO/FPO addresses, or international locations at this time.
Delivery Issues or Delays
If your order is delayed or lost in transit, please contact us immediately at care@chiefchairs.com, and we will work with the carrier to resolve the issue as quickly as possible.
Shipping Confirmation & Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number to follow your package's journey. Please allow up to 24–48 hours for tracking information to update after your order is shipped.
Need Help?
If you have any questions about your order or shipping status, feel free to reach out at:
Email: care@chiefchairs.com
Call: +1 (669) 285-1590
Business Hours: Mon-Sun | 10:00 to 18:00 EST